Welcome to the TDL & TEP Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Support Hours are between 9am - 5pm Mon-Fri and 10am-4pm Weekends however if an agent is available outside of these hours your ticket will be dealt with in a timely manner.